They operate using local permanent staff rather than agency drivers and take a personal approach to their deliveries. They are well managed and operate extremely reliably, priding themselves on their customer service. We use DPD Local as our main courier, who are trusted and well-established Nationwide. *Please note: The cut-off time for all Next Day Delivery orders is 2pm on the day of purchase. We would also recommend selecting one of our Premium Timed delivery windows. If your order is urgent, especially if it is for a specific event or date then please do let us know via a note in the comments section on your order and please specify the date required.
Should our supplier be unable to resupply us we will notify you and offer an alternative or refund / partial refund. In most cases we can obtain further stock within 3 working days, provided the stock is available to us in the UK. In this instance some orders may take 3-7 days to fulfil. All orders received after 2pm on Friday will be processed on the following Monday or next working day during bank holidays.ĭue to the large number of products that we sell we do sometimes find a product to be out of stock which means we will need to reorder from our suppliers. Please be aware that we do not dispatch orders on weekends or bank holidays and our couriers do not deliver on Sundays or Bank Holidays. Standard delivery time frame is 24-72 hours - again, provided that the item is in stock and depending on your delivery service selection. Orders received by 2pm on a weekday will be dispatched the same day subject to stock availability. Due to the current issues with borders we have no choice but to suspend our European road services to continental Europe and the Republic of Ireland with immediate effect.
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